T & C

TICK Program ®

Giles Galloway - Stroma Accredited SAP Assessor 0131 440 3194

Terms and Conditions


Clients are responsible for providing the required information to enable the On Construction Domestic Energy Assessor to carry out the Home Energy Rating assessment.


The Home Energy Rating assessments are prepared by the On Construction Domestic Energy Assessor upon the information submitted by Clients and it is the Client’s duty to ascertain from the reports produced that the input information is correct.


The Home Energy Rating assessments are prepared with software and issued by personnel under licence as approved by the Secretary of State indicated by the use of the SAP logo, and On Construction Domestic Energy Assessor are trained, tested and examined by approved persons. There is regular monitoring of On Construction Domestic Energy Assessor by Stroma.


It should be noted that home energy rating assessments are based upon information supplied to the On Construction Domestic Energy Assessor and are in no manner an endorsement of a particular product or system.


On Construction Domestic Energy Assessor shall undertake home energy rating assessments with reasonable care skill and diligence. No liability can be accepted for errors arising therefrom. Under the Building Regulations it is the responsibility of the Builder to ensure that the project meets the required standards.


On Construction Domestic Energy Assessor operates under a Code of Conduct issued by Stroma from whom a complete copy of the Code of Conduct for On Construction Domestic Energy Assessor may be obtained.


Complaints will be dealt with courteously and with haste. If not satisfied with the outcome the Client may take the matter up with Stroma, 4 Pioneer Way, Castleford, West Yorkshire, WF10 5QU


Fees quoted will be initially be payable upon presentation of the Design-Final reports and shall be settled by the Client in full within 30 days of the date of the invoice. Additional fees, may, in some cases be payable upon presentation of As-Built Final reports and shall be settled by the Client in full within 30 days of the date of the invoice. No Design Final or As Built Final stage documentation will normally be released in advance of receipt of payment and all such documentation remains the intellectual property of TICK Program until payment is received.


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Giles Galloway

All Rights Reserved